Privacy Policy

ITCommence (“ITCommence”, “we”, “us”, or “our”) operates the website itcommence.com. This policy explains what personal information we collect through the site, why we collect it, who we share it with, and the choices available to you.

By using this website, you accept the practices described below. If you do not agree with them, please do not use the site.

1. Who we are

ITCommence is an IT services company with offices in Southlake, Texas (USA) and Chennai, India. We provide data and analytics, business intelligence, cloud computing, big data, SharePoint, business process optimization, strategic resourcing, and e-Sign & Graphique services.

For any question about this policy or about your personal information, contact us at Info@itcommence.com.

2. Information we collect

Information you give us

• Contact details you submit through our forms: name, company, email address, phone number, and the content of your message.
• Career applications: name, contact details, resume or CV, work history, and anything else you include in your application.
• Correspondence you send us by email or through our social media profiles.

Information collected automatically

• IP address, browser type, operating system, and device type.
• Pages visited, time spent on each page, referring URL, and general interaction with the site.
• Data collected through cookies and similar technologies, described in our Cookies Policy.

Information from third parties

• Analytics and advertising platforms that report aggregated traffic data to us.
• Professional networks such as LinkedIn, when you interact with our profile or apply through it.

We do not intentionally collect sensitive categories of personal data (such as health, biometric, or financial account information) through this website. Please do not include that information in forms or attachments.

3. How we use your information

We use the information above to:

• Respond to inquiries and prepare proposals or scoped approaches.
• Evaluate candidates who apply to our open roles.
• Send project updates, newsletters, or company news when you have asked to receive them.
• Operate, maintain, and improve the website and its content.
• Measure which pages and topics are useful to visitors.
• Meet legal, tax, accounting, and security obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Legal bases for processing

Where the GDPR or similar laws apply, we rely on the following legal bases:

• Consent, for marketing emails and non-essential cookies.
• Performance of a contract or steps taken at your request, when you ask us for information about our services.
• Legitimate interests, for site security, service improvement, and business development, balanced against your rights.
• Legal obligation, when retention or disclosure is required by law.

5. Who we share information with

We share personal information only with:

• Service providers that support our operations, including website hosting, email delivery, analytics, and CRM platforms. They may access data only to perform services for us.
• Professional advisors, such as legal, accounting, and audit firms.
• Authorities, when required by law, regulation, subpoena, or to protect our rights, users, or systems.
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this policy.

6. International transfers

We operate from the United States and India, so information you submit may be processed in either country and by service providers located elsewhere. When we transfer personal data from the European Economic Area, the United Kingdom, or other regions with transfer restrictions, we use appropriate safeguards such as Standard Contractual Clauses.

7. How long we keep information

We keep personal information only as long as needed for the purpose it was collected:

• Contact form inquiries: 24 months after the last interaction.
• Career applications: 12 months after the selection process closes, unless you ask us to remove them sooner or agree to stay in our talent pool.
• Analytics data: as configured in each platform, up to 26 months.
• Records we must retain for legal, tax, or contractual reasons: for the period required by law.

8. Security

We apply technical and organizational measures to protect personal information, including encrypted connections (HTTPS), access controls, and regular platform updates. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Request deletion of your information.
• Object to or restrict certain processing.
• Receive a copy of your data in a portable format.
• Withdraw consent at any time, without affecting processing already carried out.
• Opt out of marketing communications, using the unsubscribe link in any email.

California residents may request disclosure of the categories of personal information collected, request deletion, and opt out of any sharing considered a “sale” under the CCPA and CPRA. We do not sell personal information. You will not be treated differently for exercising these rights.

To exercise any right, write to Info@itcommence.com. We may ask you to verify your identity, and we will respond within the timeframe required by applicable law.

10. Children

This website is directed at businesses and professionals. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us with information, contact us and we will delete it.

11. Third-party links

Our site links to external websites, including social media profiles and partner platforms. We are not responsible for their content or privacy practices. Review their policies before sharing information with them.

12. Changes to this policy

We may update this policy to reflect changes in our practices or in applicable law. The revised version will be posted on this page with a new date. Significant changes will be communicated through the website or by email when appropriate.

13. Contact

ITCommence Email: Info@itcommence.com Offices: Southlake, Texas (USA) and Chennai, India